Success Stories: 5 Brands Creating Win-Wins by Rethinking the Retail Experience

As a retailer, you are well aware of the massive transformation that has been underway. Driven by changes in the way consumers want to interact with brands and purchase products, this brief magazine provides insights underpinning and propelling retailers to rethink their approach to communications.

Using key industry metrics and trends, check out this magazine to learn how these five retailers are incorporating cloud communications into their business strategy to:

  1. Lower communication costs and improve customer service
  2. Improve store associate productivity
  3. Expand use of communication analytics to personalize each customer engagement
  4. Increase their ability to deliver a unified experience across sales channels
  5. Accelerate time to market with increased operational agility