An intelligent, energetic, and easy-to-use Contact Center solution for small businesses looking for big features without the cost or complexity of legacy systems

Instant setup

Easy setup and instant configuration get your contact center up and running in minutes

Easy administration

Gain better insight and oversight over customer engagement with powerful management tools to create the custom agent workflow and customer experience you need

Inbound calling

Efficiently route and answer incoming calls to your agents

Predictive dialer

Replace manual dialing for preview, progressive, and predictive dialing to maximize your talk time

Web based UI

Beautiful web-based agent and administrator consoles empower your employees to do more without the need or hassle of installing software

Visual IVR

It’s easy to create a flexible IVR solution for your contact center using our ground-breaking drag & drop visual IVR tool

Skills based routing

The IVR builder allows you to automatically distribute incoming calls to the team or individual who can best help your customer

Real-time Analytics

Enable better decision making with rich contact center analytics that cover customer information, overall activity, and agent performance

iPad monitoring app

Whether you’re walking the office floor or away on business, you can always access your real-time dashboard with status reporting and instant messaging from your iPad

Call recording

Save every call and play them back whenever you like with automatic call recording, pause and highlight, and cloud storage

Call monitoring

Listen to calls as they happen and provide one-to-one assistance with call monitoring, agent whisper, and call barge


Supercharge your Support Desk with the ContactNow for Zendesk integration and directly integrate voice capabilities into your ticket management system

For more information call 1-833-208-0593

Call 1-833-208-0593 or fill out the form below and an 8x8 ContactNow Specialist will be in touch.

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