8x8 Proud to be the Only 7-Time Gartner Magic Quadrant Leader for UCaaS

8x8 Proud to be the Only 7-time Gartner Magic Quadrant Leader for UCaaS

8x8 is proud to once again be recognized as a Leader in the Magic Quadrant for Unified Communications as a Service, Worldwide. To be the only 7-time leader in the Gartner Magic Quadrant for UCaaS acknowledges our history of innovation, our long-term partnership with our customers, and the hard work and dedication of our employees across the globe. Customer experience is the CIOs’ new battlefield. With 8x8 X Series, 8x8 customers communicate faster and smarter to exceed the speed of customer expectations. Recognized by Gartner for its completeness of vision and ability to execute, 8x8 launched X Series earlier this year. X Series helps businesses transform the customer and employee experience through one system of engagement for voice, video meetings, collaboration and contact center and one system of intelligence on one cloud communications platform.

Keeping 8x8 positioned as a leader in the cloud communications industry is important to us, so we will continue to have a keen focus on the following:

Hire the Best

Without a doubt, people matter. Over the course of 2018, we will continue to hire top talent to play major roles in building the next generation of 8x8’s cloud communication products. Want to truly feel part of a team and make a meaningful impact every day? Come join us at 8x8 – check out our careers website for the latest job openings.


Continue to Innovate

Our goal is to help CIOs win the customer experience battle, so we will continue to make strategic investments to expand 8x8’s deep learning capabilities. To date, we have made strategic acquisitions to expand in key areas, including AI and machine learning. We will further innovate to enhance context-rich engagements, intelligent insights, and comprehensive analytics.  


Scalability & Global Reach

As the saying goes: “With great power comes great responsibility.” We know that our customers entrust us with their business and we take that trust seriously. We want to provide you with cloud communications solutions that scale with your business. Our SVP of DevOps & IT, Mehdi Salour, recently wrote a blog post titled “4 Cloud Migration Pitfalls (and How to Avoid Them). In it, he talks about making sure that you choose a vendor that can manage ”real-time voice at a global scale.” Every day, we are testing our service to ensure it meets our strict service levels and is reachable no matter where you are working.


2018 and Going Forward:

As we look forward to the rest of 2018, our team is working very hard on further innovations to our product suite. Customer feedback is a critical component and we want to hear from you! By submitting feedback within the product, within the app store or meeting us at an upcoming event, you can let us know what will continue to transform your communications experience.

Just this week, the team is at the Gartner Symposium/ITxpo 2018 in Orlando, Florida, demoing our latest products. We value these opportunities to get closer to our customers. I encourage you to come by to see us!

Above all, we want to thank our customers from around the world – Thank You! We couldn’t have done any of this without you.

And now, without any further delay, get the Gartner UCaas report below.


Get the Gartner UCaas Report:

Get the full, complimentary Gartner report to:

  • Learn why 8x8 is positioned as a leader for the 7th consecutive year
  • Compare the strengths and weaknesses of 15 leading UCaaS providers
  • Discover why businesses in 150+ countries across six continents choose 8x8

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Vik Verma


Vik is the CEO of 8x8, Inc. A former engineer and self-proclaimed nerd, Vik is a strong believer in building cutting-edge products and solutions that solve real-world customer problems in a cost effective manner. Vik holds degrees in Engineering from Stanford; University of Michigan, Ann Arbor; and Florida Institu [...] Read More >

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