Are You Ready for Cloud Communications?

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Are You Ready to Move Your Communication and Collaboration Systems to the Cloud? Now that the ‘Cloud resistance is futile’ phase is behind us, there is a greater understanding and awareness of the benefits of cloud hosted services. This has also ushered in a s [...]

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Episode 5: Meet Jitsi

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In episode 5 of Communications. Transformed., I spoke with Emil Ivov, founder and project lead at Jitsi. 8x8 recently acquired the Jitsi team and technology, so Emil is now also my colleague. Emil and I talked about the unique business model associated with open-source technology, how Jitsi grew [...]

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Rise Above the Noise

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Do you stand out from the crowd? Any £35 billion industry is going to be hyper competitive¹. With such a large market opportunity, there is little surprise that 9,000 new recruitment firms entered the market in 2017 alone², bringing the total number of agencies in the UK to over 25,00 [...]

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Episode 4: Making Data Visual with Dr. Kristen Sosulski

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Have you considered how visualizing the data your business gathers would give you better insight into new business opportunities? Whether you’re looking at communications-related data or other types of business data, it’s often difficult to make sense of in the raw format. On episode 4 of Communi [...]

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You Can Minimize Risk, Reduce Your TCO and Expand Globally

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So you’re in the market for a new business communication system. You’ve probably already realized that the options can be confusing and overwhelming. It’s also high-stakes—you don’t want to have to change communications systems every year, and you need something that’s reliable. Modern communicatio [...]

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Hype or Reality? Importance of Customer Service as a Key Differentiator

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Whether you sell dresses, tires or professional services, you are likely facing much stiffer competition than before, from companies that offer fairly similar products or services. In fact, it’s rare for a company to sell something that is so unique that customers are willing to ignore their desire [...]

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