X Series Small Business Plans

Mix and match to create the perfect solution

Questions? Call us.
1800 854 171

X Series

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Essential communication capabilities

Includes all of the basic communication, messaging and collaboration features required to get the job done

X Series

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For the users that need more scalability.

Enhanced communication and collaboration capabilities with more analytics, barge, monitor, whisper, and operator switchboard

X Series

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Customer Experience Transformation

For the full collaborative multichannel contact center agent or supervisor, fully enabled with complete UCaaS functionality plus a predictive outbound dialer, quality management,
and speech analytics

Voice/Unified Communications Calling Zonei
Unlimited Calling within 14 Countries
Unlimited Calling within 47 Countries
Unlimited Calling within 47 Countries
Contact Centre Calling Zone1
4,000 Minutes within 47 Countries
Phone Number and Extension Dialing feat. High-definition Voice Quality
Voicemail, Auto Attendant, Click-to-Dial and Music on Hold
Call Recording
Media Storage
Call Queues
Operator Switchboard
Mobile and Desktop Apps
One-on-one and Team Messaging
Unlimited Internet Faxingi
G Suite, Office 365 / Outlook, NetSuite, Salesforce and Zendesk Integrations
Voicemail Transcription
8x8 Analytics Essentialsi
Contact Centre, Service Quality and Supervisor Analytics
Queued & Web Callback
Interactive Voice Response (IVR)
Customer Experience Analyticsi
8x8 Expert Connecti
Post Call Survey
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For more information call 1800 854 171

Call 1800 854 171 or fill out the form below and an 8x8 Specialist will be in touch.

Unlimited Calling Zone Countries for Phone and Contact Centre

X2 – 14 Countries
In Australia: Australia, Canada, France*, Germany*, Italy*, Ireland*, Netherlands*, New Zealand*, Puerto Rico, Spain*, Sweden*, Switzerland*, United Kingdom, United States.
*Excludes Mobile, Special and Premium Numbers
In New Zealand: Australia*, Canada, France*, Germany*, Italy*, Ireland*, Netherlands*, New Zealand, Puerto Rico, Spain*, Sweden*, Switzerland*, United Kingdom, United States.

X Series X3 – 32 Countries
Includes the 14 countries from X2 plus Belgium, Brazil*, China, Denmark, Guam, Hong Kong, Hungary, Israel, Luxembourg*, Malta, Mexico, Norway, Poland*, Portugal*, Romania, Slovakia, South Korea, Taiwan*

X Series X4, X6 – 47 Countries
Includes the 32 countries from X3 plus Argentina*, Chile, Cyprus*, Dominican Republic, Finland, Greece, India, Indonesia, Japan*, Malaysia, Peru, Singapore, South Africa, Thailand, Turkey*

*Excludes Mobile, Special and Premium Numbers

1 Includes 4,000 minutes per concurrent contact centre seat (local and international, inbound and outbound, within 47 country zone). The total minutes included are the pooled total of all agents. If a customer exceeds the total usage pool allowed in any given month, extra minutes will incur standard usage rates. Toll calls and special numbers are not included in the allowed usage.

2 SMS only available in U.S. & Canada